01
Employee Onboarding & Offboarding
Accounts, email, permissions, computers, and security are set up consistently. When someone leaves, access is shut down properly.
Small Business IT Support · Connecticut
Your small business IT department, without hiring one.
IT Buddy manages the technology your team relies on — employee accounts, computers, Microsoft 365 or Google Workspace, cybersecurity, backups, and everyday support — so you can focus on running the business.
Local support in Greater New Haven · Remote support across Connecticut
The Problem
Your IT should not depend on whoever happens to know the most about computers.
Small teams often grow faster than their technology processes. Accounts, devices, security, and support end up being handled differently every time.
IT Buddy gives your business one accountable point of contact for day-to-day IT.
- Employees share passwords or use personal accounts for work
- Nobody is completely sure who has access to what
- New laptops are set up differently every time
- Former employees may still have active accounts or sessions
- Backups and security settings are rarely checked
- Every technology problem eventually lands on the owner
Business IT Services
The day-to-day IT work that keeps a small business running.
Clear, practical support without unnecessary jargon, layers of help-desk handoffs, or services your business does not need.
02
Microsoft 365 & Google Workspace
User administration, email, MFA, shared drives, permissions, groups, and the everyday issues that come with cloud productivity platforms.
03
Computer & Device Management
Standardized setup, updates, security settings, troubleshooting, and lifecycle guidance for company computers.
04
Cybersecurity & Backups
Practical safeguards including MFA, endpoint protection, access controls, backups, account security, and security recommendations.
05
Day-to-Day IT Support
Wi-Fi problems, printers, login issues, software trouble, email problems, and the small technology issues that interrupt your team.
06
IT Planning & Vendor Guidance
Straightforward advice on hardware, software, vendors, upgrades, and what is worth fixing now versus later.
Free · No Obligation
Start with a Small Business IT & Security Checkup.
Not sure whether your current setup is being managed properly? I will review the fundamentals and explain what looks good, what needs attention, and what I would prioritize first.
- Microsoft 365 or Google Workspace
- Employee access and offboarding
- MFA and password practices
- Computer and software updates
- Backups and recovery basics
- Wi-Fi and network fundamentals
Get useful recommendations before committing to ongoing support.
The checkup is designed to identify obvious gaps and next steps. There is no obligation to purchase a plan.
Schedule My Free CheckupBuilt for small, service-based teams
IT Buddy is especially well suited to businesses that rely heavily on email, cloud accounts, laptops, and secure access.
Law Firms
Accounting & Bookkeeping
Real Estate Offices
Property Management
Contractors & Trades
Insurance Agencies
Childcare Businesses
Nonprofits
Professional Services
How It Works
Simple enough for a small business. Structured enough to be dependable.
The goal is not to make IT feel bigger. It is to make it organized, secure, and easier to run.
STEP 01
Understand your setup
We start with your team, devices, accounts, current pain points, and any technology that is critical to the business.
STEP 02
Set priorities
I identify what should be fixed, standardized, secured, documented, or left alone — in plain language.
STEP 03
Keep IT under control
IT Buddy becomes the place your team goes for support, employee changes, device issues, security, and ongoing guidance.
Client Experience
Personal support without the typical IT runaround.
For a small business, knowing who is responsible for your technology matters.
“
Our small business was constantly dealing with tech headaches. Since signing up for the business plan, things just work. The value is unbeatable compared to a full-time IT person.
“
Miguel was incredibly patient and never made me feel embarrassed for not knowing something. He had my new laptop set up and running in under an hour.
Flexible Support
Choose the level of IT help your business actually needs.
Small teams do not all need the same level of management. Final pricing depends on users, devices, complexity, and service scope.
For lighter support needs
Business Essentials
A practical starting point for very small teams that need a reliable person to call.
$499 / month starting
- Remote IT support
- User and account administration
- Employee onboarding and offboarding
- Microsoft 365 / Google Workspace support
- Security guidance
- Vendor assistance
Best for small teams with straightforward environments and lighter support volume.
Ask About EssentialsFor complete ongoing support
Managed IT
For businesses that want IT Buddy actively managing users, devices, security, and support.
Custom monthly pricing
- Everything in Business Essentials
- Device management
- Endpoint security
- Backup oversight
- Proactive monitoring
- On-site support when needed
- Technology planning
- Priority support
For projects and cleanups
One-Time Business IT
For companies that need a specific project completed but are not ready for ongoing support.
Project based pricing
- Microsoft 365 or Google Workspace setup
- Account cleanup and migrations
- Computer deployment
- Wi-Fi and networking projects
- New office technology setup
- Security review and remediation
About IT Buddy
Enterprise IT experience, made practical for small business.
IT Buddy was founded by Miguel Villanueva, an IT professional with more than seven years of experience across user support, identity, security, endpoint management, and business technology.
The goal is simple: give small companies access to professional IT guidance without forcing them into a large-provider experience or a full-time internal hire.
Owner-led support
You work directly with the person responsible for your IT.
Business-first guidance
Recommendations are based on what your company actually needs, not on selling more tools.
English & Spanish
Bilingual support for owners, employees, families, and individuals.
Personal Tech Support
Need help with technology at home?
IT Buddy also provides patient, one-on-one help for individuals and families. Personal support remains available without competing with the business focus of the site.
- Computer setup
- Wi-Fi and printers
- Account recovery
- Data migration
- Security guidance
- One-on-one coaching
One-time personal support
From $125
Remote and local in-person support available. Pricing varies by complexity, travel, and timing.
Request Personal HelpFrequently Asked Questions
What business owners usually want to know first.
IT Buddy is primarily designed for small companies that need dependable IT help but do not have a full internal IT department.
A typical fit is a business with roughly 1–15 employees.
I review the basics of your accounts, employee access, MFA, devices, backups, and security setup,
then explain what I would prioritize. The checkup is not a full security audit and does not obligate you to purchase ongoing service.
Yes. Support can include users, email, permissions, MFA, groups, shared files,
onboarding, offboarding, and day-to-day administration.
No. Ongoing support is designed around flexible month-to-month service rather than a long-term lock-in.
Yes. Many issues can be handled remotely, while local on-site support is available when the situation calls for hands-on work.
Yes. Personal support is available for computers, Wi-Fi, printers, account recovery,
device setup, migration, security guidance, and one-on-one technology help.
Not sure whether your business IT is being handled the way it should be?
Start with a free checkup. You will leave with a clearer picture of what looks good, what needs attention, and what I would tackle first.
Contact IT Buddy
Tell me what your business needs help with.
Whether you need ongoing support, a one-time project, or simply want a second opinion on your current setup, send a message and I will get back to you within one business day.
Service Area
Greater New Haven and Connecticut · Remote support available
Phone
347-845-9256
Languages
English and Spanish