Empower Your Home & Business with Simplified Tech Support
Friendly, expert consulting in IT support, cybersecurity, and device management — so you can focus on what matters while we handle the complexity.
Your dedicated IT partner — without the enterprise price tag
IT Buddy partners with individuals and small businesses to simplify technology — from device setup and troubleshooting to cybersecurity and access management — so you can focus on your life and work while we handle the complexity.
Founded by Miguel Villanueva, a seasoned IT Engineer with 7+ years across security, identity management, and endpoint support, IT Buddy brings enterprise-grade thinking to everyday people and lean teams.
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Personal IT Support
Friendly, patient help for your devices, accounts, and everyday tech headaches — in plain English.
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Small Business IT & Security
Managed support, user access, device oversight, and security basics — without hiring full-time IT staff.
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Bilingual & Local
Based in the Greater New Haven area, serving CT in-person and all clients remotely — in English and Spanish.
Everyday Tech Help — Done Right
Whether your computer is acting up, you just got a new device, or you have one too many "how do I…" questions, IT Buddy is here. Patient, clear, and judgment-free support for anyone.
- ✓ Slow computer tune-ups and troubleshooting
- ✓ New device setup and data migration
- ✓ Wi-Fi, printer, and connectivity fixes
- ✓ Account recovery and password security
- ✓ 1-on-1 guided tech coaching — your pace, your questions
IT Support
Managed IT & Cybersecurity Services
We deliver managed IT support enabling small businesses to thrive without a full-time IT department. From user access management to security oversight and device fleet management, IT Buddy keeps your operations running smoothly and securely.
- ✓ User & access management (onboarding/offboarding)
- ✓ Device fleet monitoring and maintenance
- ✓ Security controls, backups, and compliance basics
- ✓ Priority business-hours support
- ✓ Strategic IT guidance — no contract lock-in
Cybersecurity
How IT Buddy Works
From "it's acting weird" to totally sorted — in three clear steps.
Tell me the issue
Book a session and describe what's wrong. "It's acting weird" is a completely valid starting point — no judgment, no jargon required.
Meet your Buddy
We connect via secure video or in-person. I walk through your options clearly before touching anything and explain every step.
Relax & enjoy
I handle the heavy lifting, verify everything works, and leave you with simple guidance so the problem stays fixed for good.
People love their IT Buddy
Real results for real people — from seniors to small business owners.
"Miguel was incredibly patient and never made me feel embarrassed for not knowing something. He had my new laptop set up and running in under an hour — I couldn't believe how easy he made it."
"Our small business was constantly dealing with tech headaches. Since signing up for the business plan, things just work. The value is unbeatable compared to a full-time IT person."
Simple pricing. No surprises.
Month-to-month. No long-term contracts. Cancel anytime.
IT Buddy Care
For folks who just want their tech to work — no hassle, no mystery.
- ✓ Weekly virtual check-ins
- ✓ Remote support via email, chat, phone
- ✓ Monthly security tune-up
- ✓ Practical device guidance
IT Buddy Pro
For busy professionals and families who rely on tech every day.
- ✓ Everything in Care, plus:
- ✓ Focused weekly virtual sessions
- ✓ Monthly in-person visit (local only)
- ✓ Bi-weekly security checkups
- ✓ Tailored gear & upgrade advice
IT Buddy Concierge
For power users and execs who want white-glove, worry-free tech care.
- ✓ Everything in Pro, plus:
- ✓ Deep-dive weekly sessions
- ✓ Bi-weekly in-person visits (local only)
- ✓ Priority urgent response
- ✓ White-glove tech management
Small Business Plan
Real IT support for small teams — without the full-time IT department overhead.
- ✓ Weekly virtual strategy sessions
- ✓ On-site visits (local only)
- ✓ Security & compliance oversight
- ✓ Priority business-hours support
- ✓ No contract · Cancel anytime
One-Time Tech Help
Need help fast but not ready for ongoing support? We've got you — if available.
- ✓ Account access recovery
- ✓ Device & Wi-Fi issues
- ✓ Last-minute setup help
- ✓ Clear upfront pricing
- ✓ Honest next-step recommendations
⚠️ Pricing varies by complexity, location & timing. After-hours or in-person requests may be higher.
Get a Free Consultation Now
Your one-stop partner for all IT needs — home, business, or anything in between.
Frequently Asked Questions
Everything you need to know before getting started.
Can you help me remotely?
+What if you can't fix my issue?
+Is IT Buddy good for seniors?
+Do you work with small businesses?
+How fast do you respond?
+Can I cancel my plan anytime?
+Let's fix it together.
Send a message and I'll get back to you within one business day.